Six Self-Care Tips for Active Leaders

Woman stretching at desk

As a productive, driven leader, you may not feel like there is enough time in your day to devote to self-care. You likely prioritize work and family, and you may not be carving out and protecting time to ensure that you are at your best. You probably recognize the need for self-care and may continue…

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Looking Forward to the Year of the Employee

Employees at office

Reading the news these days, it seems like you can’t get away from the headlines about artificial intelligence and the rise of robots in our office spaces. And, yet, when I think about 2020 and what companies are really focusing on, I believe it will be the year of the employee. In the United States,…

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Empower People Leaders to Be Effective Coaches

teammate coaching a colleague

The role of Learning and Development professionals continues to expand. According to LinkedIn’s 2019 Workplace Learning Report, employees are growing more interested in training and increased budgets and executive support are paving the way for talent developers to play an even more strategic role in the business. Even with growing budgets, the responsibility of developing…

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Empower Your Employees with Skills that Can’t Be Automated by Artificial Intelligence

Two colleagues in discussion

Each year, technology plays an ever-increasing role in our lives and organizations. As Generation Z joins the workforce, companies are growing more thoughtful about how they incorporate technology to engage employees. After all, 96 percent of Generation Z own a smartphone and spend about six hours online each day. For younger generations, technology is simply…

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Four Myths About the Adaptability Quotient (AQ)

Woman showing the value of professional development

While you’re likely quite familiar with terms like IQ and EQ, you may be just learning about the newest “quotient” in the business world: adaptability. Over the past year, the adaptability quotient (AQ) has started to get quite a bit of attention. In its Worklife 101 series, the BBC even wrote about the rising importance…

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Boost Your Customer Service Skills

Engaged remote team member

Have you ever had a customer service experience that inspired you to write a review or talk about it with a friend? If so, it’s likely that the company – and their customer service representatives – left either a fantastic or negative impression on you. Customer service has a major impact on your business. Companies…

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What Communication Skills Should You Prioritize?

How many job descriptions have you read (or created) that include “excellent communication skills” as a requirement? With the impact communication has on businesses, it’s no wonder that so many companies seek out these competencies to contribute to their workplace environment. Salesforce reported that 86 percent of employees and executives cite lack of collaboration or…

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